But when we let people know that they can't bring in outside food, not only are they shocked, but often rude. People seem to feel entitled to do whatever they want, usually when one person is ordering food from the restaurant and they've brought in their own meal. Maybe you should've agreed on a restaurant that you both wanted to eat at!!
It's most shocking cause one of the restaurants I worked at was in the financial district so a lot of our clientele are all business people. I figure they have enough money to pay for their meals. But time and again, I'm shocked with how cheap people are. One time, we had an older couple (in their 40's or 50's) who wanted to have a bottle of wine on our patio. Ok, fair enough it was a nice day and our patio is great for people watching. Well, they wanted to drink their bottle of wine that they had purchased from the wine store inside the building, and didn't want to pay for corkage. Hmmm....ok, we have no affiliation with the wine store and they weren't ordering anything else, so the $15 corkage is all they had to pay for!!! They couldn't understand why we wouldn't let them do that. Sure, sit at one of our prime tables during happy hour but don't pay for anything...I don't think so. So, they ended up ordering a glass of wine each, and then secretly poured from their bottle! I didn't know if I should be pissed or just pity the couple for living life so cheaply.
Okay, so, that was just a $15 cop out, but another event resulted in the restaurant losing thousands!! On a gorgeous day during lunch, one of the other restaurants in our building had a minor fire and the entire building had to evacuate. People bolted right and left, especially those that were just about done with their meals. I saw people cramming the last bites into their mouth and draining their glasses and then jumping over the fence, never to be seen again. Servers were saying that people wanted their food to go and then just left without paying. And other guests refused to pay because their experience was ruined. Seriously guys, yes, it's annoying and a bummer that you had to evacuate, but if you're going to eat the food or ask for it to go, shouldn't you at the very least pay for it? Especially those who were pretty much done and just waiting to pay. It was so sad to think that all these people were just trying to skate on their bill or think that they just shouldn't have to pay for something out of our control. If they opted to sit outside and a bird crapped on them, would they not have to pay because 'their experience was ruined?' Unfortunately, the servers are also the ones who suffer. They had worked hard, and now almost an entire day's worth of tips were lost because people were too cheap to pay.
So please, if you decide to go out to a restaurant, cafe, coffee shop, order something from them! And don't think because you order just a drink, you can bring your own lunch or snack. We're adults, we have jobs, we make a little money, let's learn to spend it appropriately.